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Patrick Thornton

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A birds-eye view to observe baristas making drinks in a coffee shop.
By Patrick Thornton February 22, 2019February 22, 2019 Design Foundations

Contextual Inquiry: A primer

Contextual inquiry is where ethnographic research meets user interviewing. It’s a key, foundational user research method that you should know.

Person taking hand-written notes.
By Patrick Thornton February 17, 2019February 17, 2019 Design Foundations

User interviews: A primer

User interviewing isn’t just chatting with people. It’s not just asking them what they like and dislike. User interviewing is about trying to get to the core of what a user is trying to do and what their problems are.

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By Patrick Thornton February 23, 2019February 24, 2019 Analysis

Samsung Galaxy Fold is the Homer Simpson Car

Good product design is not about letting your users design your products for you — it’s about solving users problems and making their lives better. So what problem does the Galaxy Fold solve and how does it make people’s lives better?

Design Foundations

Contextual Inquiry: A primer

Design Foundations

User interviews: A primer

Guides

10 Principles of Good Design by Dieter Rams

Patrick Thornton

Building a better designed world

Copyright 2019 Patrick Thornton.