Contextual inquiry is where ethnographic research meets user interviewing. It’s a key, foundational user research method that you should know.
User interviews: A primer
User interviewing isn’t just chatting with people. It’s not just asking them what they like and dislike. User interviewing is about trying to get to the core of what a user is trying to do and what their problems are.
What is an affordance?
If you want to be a good designer (or to understand good design) you need to understand what affordances are and when they are being used properly.
Paper prototyping: A primer
Paper prototyping is a great way to rapidly build and test new ideas. Here’s how.